CRM

Why is CRM such a pain for sales people? CRM systems are not for the faint hearted. They seem doomed to fail or at least splutter along in many SME organisations. Where…

EQ and sales success

How can EQ be a powerful factor for sales success? Those of you that know me and have got to know me over the past 5 years will realise that I’m hooked…

Sales Research

How much research do sales people really need to do to clinch the specification? In today’s digital world it’s easy to click on a website or peruse Linkedin but in reality it’s…